What does successful client communication look like? It
involves active listening, foregoing judgment and assumptions, and
clear direction. University of Denver assistant teaching professor
Dr. Kerry Mitchell guides listeners on being present for your
clients during COVID-19, “selling the why” during difficult
conversations, and being aware of verbal triggers.
Our goal is to speak with luminaries and experts in and around massage and bodywork to help expound upon and better understand our profession and our practices.